Service & Support

Beacon supplies the tools you need to get your laboratory on the right path, but these products are ineffective without training.

Beacon includes the following services and support:
  •Two full, consecutive days of on-site training
  •One year of toll-free telephone and e-mail support
  •Access to a resource network of other Beacon users

You’ll never be without qualified support from a trusted resource.

Beacon was developed by Alloway, a trusted commercial environmental laboratory with more than 25 years in the industry. We understand the requirements of accreditation. We know how to prepare your laboratory for accreditation, and we care about doing it right. We are well-versed in installing and operating Beacon’s components. The Beacon Support Staff is comprised of experienced environmental laboratory analysts and trained quality-assurance experts. Become part of the Beacon family and you will see that accreditation is manageable when you partner with quality people.